工人日報(bao)-中(zhong)工網記(ji)者 鄭莉(li) 郝赫(he) 朱欣(xin) 

2023年，翻過厚重的(de)篇章(zhang)，留下濃墨重彩的(de)印記。

這一年是全(quan)面落實黨(dang)的二十大(da)精神開局(ju)之年。各級工(gong)會(hui)堅持以習近平新時代中(zhong)國特色社會(hui)主義(yi)思想(xiang)為(wei)指導，全(quan)面貫徹(che)黨(dang)的二十大(da)精神，認真貫徹(che)落實習近平總書記關(guan)于工(gong)人階級和工(gong)會(hui)工(gong)作的重要論述(shu)，圍繞中(zhong)心、服(fu)務(wu)大(da)局(ju)，積極進取、勇擔責任(ren)，組織動員億萬職工(gong)為(wei)強(qiang)國建設(she)、民族復興團結(jie)奮(fen)斗。

這一年，發生(sheng)了許多(duo)被(bei)億萬職工(gong)群眾和廣大(da)工(gong)會干(gan)部深深銘記的大(da)事——

習近平總(zong)書記同全國總(zong)工(gong)(gong)會新(xin)一屆領(ling)導班(ban)子成(cheng)員(yuan)集體談話并發表重要講(jiang)話、中國工(gong)(gong)會第十八次全國代表大會召(zhao)開、《習近平關于工(gong)(gong)人階(jie)級和(he)工(gong)(gong)會工(gong)(gong)作論述摘(zhai)編》出版、工(gong)(gong)會系統開展主題(ti)教育……這些重要指示、重大事件(jian)，為推進(jin)新(xin)時代新(xin)征程黨的工(gong)(gong)運(yun)事業和(he)工(gong)(gong)會工(gong)(gong)作指明了前進(jin)方(fang)向。

這一年，工會工作的(de)方法(fa)手段悄然發生(sheng)著變(bian)化(hua)，積蓄著巨變(bian)的(de)力量——

工(gong)(gong)(gong)(gong)會(hui)數字(zi)化轉型、大(da)宣(xuan)傳格局、工(gong)(gong)(gong)(gong)會(hui)服(fu)務站點雙15工(gong)(gong)(gong)(gong)程(cheng)、12351工(gong)(gong)(gong)(gong)會(hui)服(fu)務職(zhi)工(gong)(gong)(gong)(gong)熱線、第二屆(jie)工(gong)(gong)(gong)(gong)匠(jiang)大(da)會(hui)、新就業(ye)形態勞動者工(gong)(gong)(gong)(gong)會(hui)工(gong)(gong)(gong)(gong)作“三年行(xing)動計劃”……這(zhe)些立(li)足于傳統(tong)品牌工(gong)(gong)(gong)(gong)作提出的新思路、打(da)造的新平臺，助力工(gong)(gong)(gong)(gong)會(hui)系統(tong)效率(lv)、能(neng)力的躍(yue)遷(qian)式(shi)提升，讓億(yi)萬(wan)職(zhi)工(gong)(gong)(gong)(gong)群(qun)眾享(xiang)受到工(gong)(gong)(gong)(gong)會(hui)實(shi)時、高效、精準、智能(neng)的服(fu)務。

1月15日，全國工(gong)會(hui)(hui)融媒平臺正式(shi)發布《2023年(nian)全國工(gong)會(hui)(hui)十大新聞(wen)》，梳(shu)理回顧(gu)2023年(nian)度全國工(gong)會(hui)(hui)重大部(bu)署、重點工(gong)作和創新舉(ju)措。

這里飽含著以習近平(ping)同志為(wei)核心(xin)的(de)黨中央對工人階級和(he)工會工作(zuo)一以貫之的(de)高度重視(shi)，蘊藏著職工“娘家人”維權服(fu)務的(de)閃光(guang)智慧，回應著時代(dai)的(de)召喚(huan)和(he)職工群眾的(de)熱(re)切期待。

展開(kai)《2023年(nian)全國工(gong)會十大新聞》的(de)扉頁(ye)，回望攜手(shou)走過的(de)路途，重溫(wen)一起經歷的(de)時光，催(cui)生長留心底的(de)熱愛。

凡(fan)是過往(wang)，皆為序章。時間向(xiang)前，蓬(peng)勃(bo)而上(shang)。讓我(wo)們心懷對強(qiang)國建設、民(min)族復(fu)興的堅定信心，團結引(yin)導億萬職工群眾聽黨話、跟黨走(zou)，凝聚磅礴力量、奏響(xiang)勞動樂章，在這(zhe)個偉大時代留下屬于自己的注腳。

中(zhong)國工會第十八次全國代表大會召開

中國(guo)工(gong)會(hui)(hui)第十八(ba)次全國(guo)代表(biao)(biao)(biao)大會(hui)(hui)2023年10月9日(ri)至12日(ri)在北京(jing)舉(ju)行(xing)。開幕式上，習(xi)近平(ping)、趙樂際、王(wang)滬寧、丁薛祥(xiang)、李希到(dao)會(hui)(hui)祝賀。蔡奇(qi)代表(biao)(biao)(biao)黨中央致詞。王(wang)東明代表(biao)(biao)(biao)中華全國(guo)總工(gong)會(hui)(hui)第十七屆執行(xing)委員會(hui)(hui)作報告。

中(zhong)國(guo)工(gong)(gong)會(hui)(hui)(hui)(hui)(hui)十八大是在我國(guo)邁上全(quan)(quan)面建(jian)設社會(hui)(hui)(hui)(hui)(hui)主義(yi)現代化(hua)國(guo)家新(xin)征程、向第二個百年奮(fen)斗目標進軍的(de)關鍵時刻(ke)召開的(de)一次十分重要的(de)大會(hui)(hui)(hui)(hui)(hui)。來(lai)自全(quan)(quan)國(guo)各(ge)省（區、市）工(gong)(gong)會(hui)(hui)(hui)(hui)(hui)，鐵路(lu)、民航、金融工(gong)(gong)會(hui)(hui)(hui)(hui)(hui)，中(zhong)央和國(guo)家機關工(gong)(gong)會(hui)(hui)(hui)(hui)(hui)聯(lian)合(he)會(hui)(hui)(hui)(hui)(hui)的(de)35個代表(biao)(biao)團、近2000名代表(biao)(biao)出席盛會(hui)(hui)(hui)(hui)(hui)。大會(hui)(hui)(hui)(hui)(hui)審議通過了(le)中(zhong)華(hua)(hua)全(quan)(quan)國(guo)總(zong)工(gong)(gong)會(hui)(hui)(hui)(hui)(hui)第十七屆(jie)執(zhi)行委員會(hui)(hui)(hui)(hui)(hui)報(bao)告(gao)(gao)、中(zhong)華(hua)(hua)全(quan)(quan)國(guo)總(zong)工(gong)(gong)會(hui)(hui)(hui)(hui)(hui)第十七屆(jie)執(zhi)行委員會(hui)(hui)(hui)(hui)(hui)財(cai)務工(gong)(gong)作報(bao)告(gao)(gao)和中(zhong)華(hua)(hua)全(quan)(quan)國(guo)總(zong)工(gong)(gong)會(hui)(hui)(hui)(hui)(hui)第十七屆(jie)經(jing)費審查委員會(hui)(hui)(hui)(hui)(hui)工(gong)(gong)作報(bao)告(gao)(gao)，修改了(le)《中(zhong)國(guo)工(gong)(gong)會(hui)(hui)(hui)(hui)(hui)章(zhang)程》，選舉產生了(le)中(zhong)華(hua)(hua)全(quan)(quan)國(guo)總(zong)工(gong)(gong)會(hui)(hui)(hui)(hui)(hui)新(xin)一屆(jie)領導機構。

高舉旗幟、凝(ning)心聚力，繼(ji)往開來(lai)、團結奮(fen)進(jin)，這是(shi)中(zhong)國(guo)(guo)工(gong)會(hui)十八大的關鍵詞。大會(hui)的勝利召(zhao)開，激勵全(quan)國(guo)(guo)億(yi)萬職工(gong)群眾和工(gong)會(hui)工(gong)作(zuo)者，以昂揚(yang)向(xiang)上的精神風貌和實干擔(dan)當的奮(fen)斗(dou)姿態，在全(quan)面建(jian)設社會(hui)主義(yi)現代化(hua)國(guo)(guo)家(jia)、全(quan)面推進(jin)中(zhong)華(hua)民族(zu)偉大復興的歷史進(jin)程中(zhong)譜寫(xie)工(gong)運事業(ye)和工(gong)會(hui)工(gong)作(zuo)的嶄新篇章。

習(xi)近平總書記同全國總工會新一屆領導班子成員集(ji)體(ti)談話并發表重要講(jiang)話

 習近平(ping)總書記2023年10月23日在中(zhong)(zhong)南海同中(zhong)(zhong)華全(quan)國(guo)總工(gong)(gong)(gong)會新(xin)一(yi)屆領導(dao)班子成(cheng)員集體(ti)談話并發表重(zhong)要講話。習近平(ping)總書記高(gao)度評(ping)價(jia)了黨的十八大(da)以來(lai)工(gong)(gong)(gong)運(yun)事業取(qu)得歷史(shi)性成(cheng)就、工(gong)(gong)(gong)會工(gong)(gong)(gong)作(zuo)實現全(quan)方位(wei)進步，充分肯定了過(guo)去(qu)5年工(gong)(gong)(gong)人階(jie)級(ji)作(zuo)出(chu)的重(zhong)大(da)貢獻和(he)工(gong)(gong)(gong)會工(gong)(gong)(gong)作(zuo)取(qu)得的新(xin)成(cheng)績，對今后一(yi)個時期的工(gong)(gong)(gong)會工(gong)(gong)(gong)作(zuo)提(ti)出(chu)明確要求。

重(zhong)要講話充分體(ti)現(xian)了(le)以習(xi)(xi)近(jin)平同志為(wei)核(he)心的(de)黨(dang)中央對(dui)工(gong)人階(jie)(jie)級和(he)(he)工(gong)會工(gong)作(zuo)(zuo)一(yi)如既(ji)往的(de)高(gao)度重(zhong)視和(he)(he)關(guan)心關(guan)懷(huai)，充分體(ti)現(xian)了(le)習(xi)(xi)近(jin)平總書記對(dui)工(gong)運(yun)事(shi)業和(he)(he)工(gong)會工(gong)作(zuo)(zuo)一(yi)以貫之(zhi)的(de)深邃思考和(he)(he)科學謀劃，是對(dui)習(xi)(xi)近(jin)平總書記關(guan)于工(gong)人階(jie)(jie)級和(he)(he)工(gong)會工(gong)作(zuo)(zuo)重(zhong)要論述的(de)最新(xin)(xin)豐富發展，為(wei)新(xin)(xin)時代(dai)新(xin)(xin)征(zheng)程黨(dang)的(de)工(gong)運(yun)事(shi)業和(he)(he)工(gong)會工(gong)作(zuo)(zuo)發展指明了(le)前(qian)進方向、提供(gong)了(le)根本(ben)遵循(xun)。

邁上(shang)新征程的各級工(gong)(gong)會(hui)(hui)(hui)組織(zhi)和廣大(da)工(gong)(gong)會(hui)(hui)(hui)干(gan)部把(ba)思想和行動(dong)統一到習近平總書(shu)(shu)記重要講話精(jing)神上(shang)來，把(ba)總書(shu)(shu)記的關懷厚愛(ai)和殷切期望轉化為實干(gan)擔當、拼搏奮進的強大(da)動(dong)力，堅持(chi)黨(dang)對工(gong)(gong)會(hui)(hui)(hui)的全面領導，在組織(zhi)動(dong)員億萬職工(gong)(gong)奮進新征程建(jian)功(gong)新時(shi)代(dai)、用心用情做好(hao)維(wei)權(quan)服務工(gong)(gong)作(zuo)、堅決維(wei)護(hu)勞動(dong)領域政治安全、深化工(gong)(gong)會(hui)(hui)(hui)改革和建(jian)設等方面不懈努力，有效發揮黨(dang)聯系職工(gong)(gong)群眾的橋梁紐(niu)帶作(zuo)用。

《習(xi)近平關于工人階級和工會工作論述摘編》出(chu)版

 2023年9月(yue)，中(zhong)共中(zhong)央(yang)黨史和文獻研究(jiu)院(yuan)編輯的《習近平關于工人階級(ji)和工會工作論述摘編》一書，由中(zhong)央(yang)文獻出版社出版，在(zai)全國發行。

《論述摘編》公(gong)開出版(ban)，充分體現了習近平總書記和黨中央對工(gong)人階級(ji)和工(gong)會工(gong)作的高度重(zhong)視，是億(yi)萬職(zhi)工(gong)群眾、工(gong)會組織和廣大工(gong)會干部(bu)政治生(sheng)活中的一件大事。

黨的十八大以來(lai)，習(xi)近平總(zong)書記從黨和國家事業發(fa)(fa)展全局(ju)出發(fa)(fa)，著眼鞏固黨長期執政的階(jie)級(ji)基(ji)礎(chu)和群眾基(ji)礎(chu)，圍繞工(gong)(gong)(gong)人(ren)階(jie)級(ji)和工(gong)(gong)(gong)會(hui)工(gong)(gong)(gong)作(zuo)(zuo)發(fa)(fa)表(biao)了(le)一(yi)系(xi)列(lie)重要(yao)論述，科學回答了(le)工(gong)(gong)(gong)人(ren)階(jie)級(ji)和工(gong)(gong)(gong)會(hui)工(gong)(gong)(gong)作(zuo)(zuo)一(yi)系(xi)列(lie)方向性、根(gen)本(ben)性、戰(zhan)略性重大問(wen)題(ti)。這些重要(yao)論述，是(shi)習(xi)近平新時代中國特色(se)社(she)會(hui)主義思想(xiang)的重要(yao)組成(cheng)部分，是(shi)對馬克(ke)思主義工(gong)(gong)(gong)人(ren)階(jie)級(ji)和工(gong)(gong)(gong)運(yun)學說的繼承和發(fa)(fa)展，把我(wo)們黨對工(gong)(gong)(gong)人(ren)運(yun)動和工(gong)(gong)(gong)會(hui)工(gong)(gong)(gong)作(zuo)(zuo)的規律性認識提升到了(le)一(yi)個(ge)新高度。

《論述(shu)摘(zhai)編(bian)(bian)》是學習宣傳貫徹(che)習近(jin)平總書記關于工(gong)(gong)人階級和(he)(he)工(gong)(gong)會(hui)(hui)工(gong)(gong)作的(de)重要論述(shu)的(de)權威讀本(ben)和(he)(he)最新教材(cai)。全(quan)總和(he)(he)各級工(gong)(gong)會(hui)(hui)以《論述(shu)摘(zhai)編(bian)(bian)》出版為契機(ji)，推動(dong)學習貫徹(che)重要論述(shu)進一步走深走實，落到工(gong)(gong)會(hui)(hui)工(gong)(gong)作各方(fang)面(mian)和(he)(he)全(quan)過程，形成新的(de)生動(dong)實踐。

工會(hui)(hui)系(xi)統開展學習(xi)(xi)貫徹習(xi)(xi)近(jin)平新時(shi)代中國特色(se)社(she)會(hui)(hui)主義思想(xiang)主題教育(yu)

按照黨中央統一部(bu)署(shu)，全(quan)國總(zong)工會(hui)作為第一批主(zhu)(zhu)題(ti)(ti)教(jiao)育(yu)開(kai)展(zhan)單位，于(yu)2023年4月11日召(zhao)開(kai)動員部(bu)署(shu)會(hui)議，在全(quan)總(zong)機關廣大黨員干(gan)部(bu)中開(kai)展(zhan)學習(xi)貫徹(che)習(xi)近平(ping)新時代中國特(te)色社會(hui)主(zhu)(zhu)義思想(xiang)主(zhu)(zhu)題(ti)(ti)教(jiao)育(yu)。同(tong)年8月，全(quan)國總(zong)工會(hui)召(zhao)開(kai)主(zhu)(zhu)題(ti)(ti)教(jiao)育(yu)總(zong)結(jie)會(hui)議，回(hui)顧總(zong)結(jie)全(quan)總(zong)機關主(zhu)(zhu)題(ti)(ti)教(jiao)育(yu)開(kai)展(zhan)情況(kuang)，部(bu)署(shu)深化拓展(zhan)主(zhu)(zhu)題(ti)(ti)教(jiao)育(yu)成果工作。

在4個多(duo)月里，全總機關把主(zhu)題(ti)教育作為重(zhong)(zhong)大(da)政(zheng)治任務抓緊抓實(shi)(shi)，認真學習貫徹習近(jin)平(ping)總書記關于(yu)主(zhu)題(ti)教育系列重(zhong)(zhong)要講話精(jing)(jing)神，注(zhu)重(zhong)(zhong)加(jia)強(qiang)組織領導，一(yi)體推進(jin)落實(shi)(shi)，加(jia)強(qiang)理論學習，舉辦專題(ti)讀(du)書班、“工會大(da)講堂”等；加(jia)強(qiang)調查研究，奔赴(fu)基(ji)層一(yi)線，與職(zhi)工群眾面對面溝通、心(xin)貼心(xin)交流、實(shi)(shi)打(da)實(shi)(shi)解決問題(ti)；精(jing)(jing)準查擺問題(ti)，以掛賬銷(xiao)號方式(shi)進(jin)行(xing)整(zheng)改(gai)；力求多(duo)出成果；加(jia)強(qiang)檢(jian)視整(zheng)改(gai)，勇于(yu)自(zi)我革命；加(jia)強(qiang)黨性(xing)分析，嚴肅黨內生活，有(you)力推動主(zhu)題(ti)教育走深走實(shi)(shi)。

以開展(zhan)主題教(jiao)育(yu)(yu)(yu)為契機(ji)(ji)，工(gong)會(hui)(hui)各項(xiang)工(gong)作取得(de)明顯成效(xiao)，工(gong)會(hui)(hui)干(gan)部煥發(fa)出干(gan)事(shi)創業的(de)精(jing)氣神。主題教(jiao)育(yu)(yu)(yu)期間，全總對實踐探索中的(de)典型經驗和破解難題進(jin)程(cheng)中把握的(de)規(gui)律性認識進(jin)行了總結歸納，形(xing)成近30項(xiang)規(gui)章(zhang)制度(du)和工(gong)作機(ji)(ji)制，以建(jian)章(zhang)立制確保深(shen)化拓展(zhan)主題教(jiao)育(yu)(yu)(yu)成果。

全國總工(gong)會對加快推(tui)進工(gong)會數(shu)字化轉型作出全面部署

2023年7月11日(ri)和(he)12日(ri)，全(quan)國(guo)總工(gong)(gong)(gong)(gong)(gong)(gong)會機(ji)關(guan)數(shu)字化(hua)轉(zhuan)型工(gong)(gong)(gong)(gong)(gong)(gong)作部署動(dong)員會和(he)全(quan)國(guo)工(gong)(gong)(gong)(gong)(gong)(gong)會數(shu)字化(hua)轉(zhuan)型工(gong)(gong)(gong)(gong)(gong)(gong)作推(tui)進(jin)會先后召開，對工(gong)(gong)(gong)(gong)(gong)(gong)會全(quan)面加快數(shu)字化(hua)建設(she)進(jin)行了全(quan)面部署，強調全(quan)總和(he)各(ge)級工(gong)(gong)(gong)(gong)(gong)(gong)會要把數(shu)字化(hua)思維(wei)和(he)數(shu)字化(hua)工(gong)(gong)(gong)(gong)(gong)(gong)具貫穿和(he)體現(xian)到工(gong)(gong)(gong)(gong)(gong)(gong)會工(gong)(gong)(gong)(gong)(gong)(gong)作各(ge)方面全(quan)過(guo)程，瞄準職工(gong)(gong)(gong)(gong)(gong)(gong)群(qun)眾(zhong)(zhong)(zhong)需(xu)求，推(tui)進(jin)工(gong)(gong)(gong)(gong)(gong)(gong)會業務(wu)流程再造，聚(ju)焦億(yi)萬職工(gong)(gong)(gong)(gong)(gong)(gong)群(qun)眾(zhong)(zhong)(zhong)涉(she)工(gong)(gong)(gong)(gong)(gong)(gong)會領域需(xu)求和(he)急難(nan)愁盼問題，做到時(shi)時(shi)、處(chu)處(chu)、事(shi)事(shi)滿足億(yi)萬職工(gong)(gong)(gong)(gong)(gong)(gong)群(qun)眾(zhong)(zhong)(zhong)個(ge)性化(hua)需(xu)求。

隨(sui)后，全(quan)總(zong)制定(ding)了(le)《加快(kuai)(kuai)工(gong)(gong)(gong)會(hui)數字化(hua)建設工(gong)(gong)(gong)作(zuo)方(fang)案》《全(quan)國(guo)總(zong)工(gong)(gong)(gong)會(hui)廣(guang)泛應(ying)用(yong)(yong)人(ren)工(gong)(gong)(gong)智能(neng)行動》等(deng)重要文件，啟動全(quan)總(zong)應(ying)用(yong)(yong)人(ren)工(gong)(gong)(gong)智能(neng)行動，推動全(quan)總(zong)和各級工(gong)(gong)(gong)會(hui)積極(ji)探索(suo)應(ying)用(yong)(yong)人(ren)工(gong)(gong)(gong)智能(neng)先進理念(nian)和先進工(gong)(gong)(gong)具，加快(kuai)(kuai)“五(wu)化(hua)”特別是(shi)數智化(hua)建設，吹(chui)響了(le)推動人(ren)工(gong)(gong)(gong)智能(neng)在全(quan)國(guo)工(gong)(gong)(gong)會(hui)系統中全(quan)面應(ying)用(yong)(yong)的號角。

從加快工(gong)會數(shu)字化建設，到(dao)推動(dong)廣泛應用人工(gong)智能(neng)，這些重(zhong)要決策將(jiang)深刻改變工(gong)會工(gong)作的(de)思路、方(fang)法、手段，也將(jiang)更好地帶動(dong)各(ge)級工(gong)會履行(xing)維權服務基本(ben)職責，大力提(ti)(ti)升工(gong)會服務億(yi)萬職工(gong)群眾的(de)總能(neng)力和(he)總水平，提(ti)(ti)升工(gong)會工(gong)作的(de)效率和(he)質(zhi)量。

構(gou)建新時代工會大宣傳(chuan)格(ge)局正式提出

2023年7月10日，全國總工(gong)會(hui)(hui)制發《關于構建(jian)工(gong)會(hui)(hui)大(da)宣(xuan)(xuan)傳(chuan)(chuan)格(ge)局(ju)提升(sheng)工(gong)會(hui)(hui)媒(mei)體(ti)傳(chuan)(chuan)播能力工(gong)作(zuo)方案》，提出要(yao)聚焦(jiao)“忠誠黨的事業，竭誠服(fu)務職(zhi)工(gong)”，堅持“工(gong)作(zuo)即宣(xuan)(xuan)傳(chuan)(chuan)，宣(xuan)(xuan)傳(chuan)(chuan)必(bi)感動”“宣(xuan)(xuan)傳(chuan)(chuan)為(wei)重，數字為(wei)基”理念，突出“工(gong)”字特(te)色的內容創建(jian)，加強(qiang)統籌(chou)管理，強(qiang)化改革(ge)創新(xin)，運(yun)用先進(jin)技術、工(gong)具，構建(jian)新(xin)時(shi)代(dai)工(gong)會(hui)(hui)大(da)宣(xuan)(xuan)傳(chuan)(chuan)格(ge)局(ju)，大(da)幅提升(sheng)工(gong)會(hui)(hui)新(xin)聞宣(xuan)(xuan)傳(chuan)(chuan)的整體(ti)能力和水平。

全總明(ming)確，要通過做(zuo)(zuo)精(jing)傳統媒體、做(zuo)(zuo)強(qiang)網絡媒體、做(zuo)(zuo)優新(xin)興媒體、做(zuo)(zuo)好(hao)媒體融(rong)合，特別提(ti)出要建設全國工(gong)會(hui)(hui)融(rong)媒平臺(tai)，以此(ci)為抓手實現工(gong)會(hui)(hui)宣傳能力大幅提(ti)高，工(gong)會(hui)(hui)媒體的(de)知(zhi)名度較大提(ti)升(sheng)，主流(liu)輿論的(de)影響力顯著增強(qiang)，對職工(gong)群眾的(de)感染力取得明(ming)顯進(jin)步。

加強職(zhi)(zhi)工(gong)(gong)思想政治引領(ling)，做好工(gong)(gong)會宣(xuan)(xuan)傳(chuan)工(gong)(gong)作(zuo)是關(guan)鍵(jian)。構(gou)建大宣(xuan)(xuan)傳(chuan)格局(ju)，需要抓住職(zhi)(zhi)工(gong)(gong)群(qun)(qun)眾最(zui)關(guan)心最(zui)直接(jie)最(zui)現實(shi)的利益問題履職(zhi)(zhi)盡(jin)責，把(ba)滿足職(zhi)(zhi)工(gong)(gong)群(qun)(qun)眾對(dui)美好生活的向往與(yu)做好工(gong)(gong)會宣(xuan)(xuan)傳(chuan)工(gong)(gong)作(zuo)相結合，提高主(zhu)動宣(xuan)(xuan)傳(chuan)意(yi)識(shi)，形成宣(xuan)(xuan)傳(chuan)工(gong)(gong)作(zuo)合力，運用好新(xin)媒(mei)體新(xin)技術，提升策劃能力水平(ping)，走到職(zhi)(zhi)工(gong)(gong)群(qun)(qun)眾中(zhong)去，尋找挖掘發生在職(zhi)(zhi)工(gong)(gong)群(qun)(qun)眾身邊的感人故事(shi)，推出更(geng)多職(zhi)(zhi)工(gong)(gong)喜聞樂見的產(chan)品，提高工(gong)(gong)會宣(xuan)(xuan)傳(chuan)的質量和實(shi)效，把(ba)“工(gong)(gong)”字(zi)特色(se)打造(zao)得有聲有勢。

工會服(fu)務站點雙15工程(cheng)啟動

2023年7月10日，全(quan)國總(zong)工(gong)會(hui)舉行(xing)“工(gong)會(hui)小站 貼(tie)心大愛”工(gong)會(hui)服務(wu)(wu)站點雙15工(gong)程發布會(hui)暨啟動儀式，明確在全(quan)國大力加(jia)強服務(wu)(wu)站點建設，探索數字化智能化管(guan)理(li)手段和(he)社會(hui)化市(shi)(shi)場化管(guan)理(li)模式，推動實(shi)現(xian)(xian)2023年底(di)全(quan)國服務(wu)(wu)站點達15萬個、全(quan)國主要城市(shi)(shi)和(he)城市(shi)(shi)重(zhong)點區域基本實(shi)現(xian)(xian)15分鐘服務(wu)(wu)圈交叉覆蓋的(de)工(gong)作目標(biao)，努力讓廣大戶外勞(lao)動者抬腳進站點、抬手享服務(wu)(wu)。

截至(zhi)2023年12月(yue)，全國(guo)已建成工會驛站超過16萬個，覆蓋服務職工群眾超1億人，日服務戶(hu)外勞動者300多萬人次。

廣大戶(hu)外勞(lao)動(dong)者(zhe)是城市(shi)環境的(de)(de)維護(hu)者(zhe)、便利生活的(de)(de)提(ti)供(gong)者(zhe)、一方平安的(de)(de)守護(hu)者(zhe)。2016年(nian)以(yi)(yi)來，全總指導推(tui)動(dong)各級工會以(yi)(yi)自建和共建方式積極建設服(fu)務(wu)站(zhan)(zhan)點，致力于(yu)為(wei)戶(hu)外勞(lao)動(dong)者(zhe)解(jie)決“吃飯難(nan)、喝水難(nan)、休息難(nan)、如廁(ce)難(nan)”等現實(shi)問題，與此同時，工會驛站(zhan)(zhan)日益成為(wei)凝心聚(ju)力的(de)(de)宣傳(chuan)(chuan)站(zhan)(zhan)、關(guan)心服(fu)務(wu)的(de)(de)前哨站(zhan)(zhan)、補能休息的(de)(de)中轉站(zhan)(zhan)、傳(chuan)(chuan)遞(di)愛(ai)心的(de)(de)接(jie)力站(zhan)(zhan)，緊緊抓(zhua)住戶(hu)外勞(lao)動(dong)者(zhe)最(zui)關(guan)心最(zui)現實(shi)的(de)(de)問題，努力為(wei)他(ta)們提(ti)供(gong)更多可(ke)(ke)(ke)感(gan)可(ke)(ke)(ke)知、可(ke)(ke)(ke)達可(ke)(ke)(ke)得(de)的(de)(de)貼心服(fu)務(wu)。

12351工會服務職工熱線全面建成

2023年(nian)9月(yue)7日(ri)，全(quan)(quan)國總工(gong)(gong)(gong)會對大力(li)推進(jin)12351工(gong)(gong)(gong)會服務職工(gong)(gong)(gong)熱線(xian)(xian)建設作出部署——12351熱線(xian)(xian)建設將錨定(ding)1個目標，即(ji)把12351熱線(xian)(xian)打造成新時(shi)代工(gong)(gong)(gong)會系(xi)(xi)統及(ji)時(shi)、高效解(jie)決(jue)職工(gong)(gong)(gong)群眾(zhong)“急(ji)難”問(wen)題的“重要渠(qu)道”和(he)“亮麗品牌(pai)”。把握2個進(jin)度(du)，2023年(nian)9月(yue)底前，全(quan)(quan)總熱線(xian)(xian)呼(hu)叫(jiao)中心上線(xian)(xian)試運(yun)行(xing)并實現向(xiang)省(sheng)級(ji)工(gong)(gong)(gong)會派單，省(sheng)級(ji)工(gong)(gong)(gong)會熱線(xian)(xian)呼(hu)叫(jiao)中心上線(xian)(xian)試運(yun)行(xing)并實現向(xiang)下級(ji)工(gong)(gong)(gong)會派單；12月(yue)底前，全(quan)(quan)國工(gong)(gong)(gong)會熱線(xian)(xian)呼(hu)叫(jiao)整體系(xi)(xi)統、省(sheng)級(ji)工(gong)(gong)(gong)會熱線(xian)(xian)呼(hu)叫(jiao)整體系(xi)(xi)統全(quan)(quan)面運(yun)行(xing)。

如今，建設任務(wu)已如期完(wan)成。2023年(nian)12月29日，全國總(zong)工(gong)(gong)會宣布：12351工(gong)(gong)會服務(wu)職工(gong)(gong)熱線全面建成運行。熱線以(yi)接聽來電的(de)方式，“7×24小(xiao)時(shi)”受理全國范(fan)圍內(nei)的(de)職工(gong)(gong)維權服務(wu)需求，讓廣大(da)職工(gong)(gong)群(qun)眾在(zai)遇到急難愁盼問(wen)題時(shi)，多了(le)一個及時(shi)高效解決訴求的(de)“快速(su)通道”。

全(quan)面(mian)建成只是12351熱(re)線建設邁出的(de)第一步。全(quan)國總(zong)工(gong)會(hui)(hui)要求，牢固樹立以(yi)職(zhi)工(gong)為(wei)(wei)中心的(de)工(gong)作(zuo)導向，以(yi)職(zhi)工(gong)群(qun)眾是否滿意(yi)作(zuo)為(wei)(wei)檢驗熱(re)線工(gong)作(zuo)成效(xiao)的(de)標(biao)準，不(bu)斷提高熱(re)線接通率、按時辦結率、職(zhi)工(gong)滿意(yi)度。同時，推動12351熱(re)線和信訪的(de)融(rong)合(he)、話務端和網絡端的(de)融(rong)合(he)、12351熱(re)線和工(gong)會(hui)(hui)服務職(zhi)工(gong)群(qun)眾數智(zhi)化終(zhong)端全(quan)面(mian)融(rong)合(he)，真正(zheng)實現“職(zhi)工(gong)有(you)所(suo)呼、工(gong)會(hui)(hui)有(you)所(suo)應(ying)”。

第二屆大國工匠(jiang)創(chuang)新交(jiao)流大會暨大國工匠(jiang)論壇舉行(xing)

2023年(nian)7月28日(ri)至(zhi)30日(ri)，由全(quan)國(guo)總(zong)工(gong)會、北京(jing)(jing)市委、北京(jing)(jing)市政府共同主辦的第二屆大(da)(da)(da)國(guo)工(gong)匠(jiang)(jiang)(jiang)(jiang)創新(xin)交(jiao)流(liu)大(da)(da)(da)會暨大(da)(da)(da)國(guo)工(gong)匠(jiang)(jiang)(jiang)(jiang)論壇在北京(jing)(jing)展(zhan)覽館舉行。為(wei)期3天的大(da)(da)(da)會，開展(zhan)了(le)一(yi)系列技(ji)術(shu)技(ji)能(neng)交(jiao)流(liu)，展(zhan)示了(le)各(ge)行各(ge)業創新(xin)成果，展(zhan)現了(le)大(da)(da)(da)國(guo)工(gong)匠(jiang)(jiang)(jiang)(jiang)和(he)高技(ji)能(neng)人才(cai)風(feng)采。本次(ci)大(da)(da)(da)會共有1200多項(xiang)職工(gong)創新(xin)成果、來自全(quan)國(guo)47個參(can)展(zhan)單位500余名勞模工(gong)匠(jiang)(jiang)(jiang)(jiang)參(can)展(zhan)；超(chao)過3萬人次(ci)線下觀(guan)(guan)展(zhan)，累計超(chao)2000萬人次(ci)觀(guan)(guan)看大(da)(da)(da)會直播(bo)。

就在此前一個(ge)(ge)月，全(quan)國總工會(hui)首(shou)次舉(ju)辦了全(quan)國職(zhi)工數字(zi)化應用技術技能大賽(sai)(sai)(sai)。大賽(sai)(sai)(sai)設(she)置(zhi)焊接(jie)設(she)備操(cao)作(zuo)工——機器人(ren)、建筑信息模型(xing)（BIM）技術員、無人(ren)機操(cao)作(zuo)員3個(ge)(ge)工種，涵(han)蓋數字(zi)模擬、人(ren)工智能、物聯網控制等多個(ge)(ge)數字(zi)技能領(ling)域(yu)。有近(jin)7000名(ming)職(zhi)工參加(jia)了省(sheng)級選拔(ba)賽(sai)(sai)(sai)，帶(dai)動超過(guo)40萬(wan)名(ming)職(zhi)工參賽(sai)(sai)(sai)備賽(sai)(sai)(sai)。

技術工(gong)人隊伍是支撐(cheng)中國(guo)(guo)制造、中國(guo)(guo)創(chuang)造的(de)重(zhong)要力量。各級工(gong)會把(ba)培養造就更多大(da)國(guo)(guo)工(gong)匠(jiang)和(he)(he)高技能(neng)人才(cai)擺在更加突(tu)出(chu)的(de)位(wei)置(zhi)，持續在加強(qiang)職(zhi)工(gong)思(si)想(xiang)政治引領、搭(da)建職(zhi)工(gong)創(chuang)新創(chuang)造平臺(tai)、促進工(gong)匠(jiang)人才(cai)技能(neng)提升和(he)(he)暢通發展(zhan)通道等方(fang)面發揮作用、展(zhan)現作為，致力于把(ba)億(yi)萬(wan)(wan)職(zhi)工(gong)群眾中蘊藏的(de)勞動熱情和(he)(he)創(chuang)新創(chuang)造活力充分激發出(chu)來，團結動員億(yi)萬(wan)(wan)職(zhi)工(gong)匠(jiang)心筑夢、技能(neng)報國(guo)(guo)。

深(shen)入(ru)推進新就業形態勞動者工會工作(zuo)三年行(xing)動計劃(hua)發布

2023年(nian)7月14日，全(quan)國總工(gong)會舉(ju)行(xing)“關愛新就業(ye)形態(tai)勞(lao)動者”新聞發布會，正式(shi)公布《深(shen)入推進(jin)新就業(ye)形態(tai)勞(lao)動者工(gong)會工(gong)作三年(nian)行(xing)動計劃(hua)（2023—2025年(nian)）》。

“三(san)年行(xing)動(dong)計(ji)劃(hua)”明(ming)確了工(gong)作目標，即(ji)通過3年努力(li)，實現(xian)工(gong)會組(zu)織對新(xin)就業形態(tai)(tai)勞(lao)動(dong)者的(de)思想(xiang)政治引(yin)領(ling)顯著增強，凝聚力(li)量建(jian)功新(xin)時代的(de)行(xing)動(dong)更(geng)加(jia)自覺；新(xin)就業形態(tai)(tai)勞(lao)動(dong)者建(jian)會入(ru)會數(shu)量持續增加(jia)，對工(gong)會組(zu)織的(de)認同度、歸屬感進一(yi)步(bu)提升；新(xin)就業形態(tai)(tai)勞(lao)動(dong)者權益保(bao)障(zhang)機(ji)制(zhi)更(geng)為系統(tong)完善，服(fu)務精準化(hua)(hua)、智能(neng)化(hua)(hua)水平不斷提高；新(xin)就業形態(tai)(tai)勞(lao)動(dong)者工(gong)會工(gong)作組(zu)織領(ling)導(dao)和各項保(bao)障(zhang)機(ji)制(zhi)更(geng)加(jia)健(jian)全(quan)，系統(tong)性更(geng)強。

 根據“三年(nian)行動計劃”，未來3年(nian)將新(xin)發(fa)展新(xin)就業形(xing)態(tai)勞動者工會會員1000萬人，基本實現工會組織(zhi)對平臺(tai)企業、頭部企業和(he)新(xin)就業形(xing)態(tai)勞動者的(de)全覆蓋。

“三(san)年(nian)行動(dong)(dong)計劃”對新就(jiu)業(ye)形態勞(lao)(lao)(lao)動(dong)(dong)者(zhe)關注(zhu)的(de)勞(lao)(lao)(lao)動(dong)(dong)收(shou)入、職業(ye)發(fa)展(zhan)、社會(hui)保(bao)障、職業(ye)安全(quan)(quan)(quan)等問(wen)題作出了(le)積極回應。隨后(hou)，全(quan)(quan)(quan)總(zong)和各(ge)級工(gong)(gong)會(hui)持(chi)續(xu)“輸(shu)出”關愛(ai)新就(jiu)業(ye)形態勞(lao)(lao)(lao)動(dong)(dong)者(zhe)的(de)務(wu)實(shi)舉措，包括全(quan)(quan)(quan)國外賣行業(ye)首份全(quan)(quan)(quan)網集體合同落地“餓(e)了(le)么”平臺(tai)，全(quan)(quan)(quan)總(zong)首次派出機關干部赴平臺(tai)企業(ye)蹲點，啟動(dong)(dong)2023年(nian)“暖(nuan)途(tu)·貨車司機職業(ye)發(fa)展(zhan)與保(bao)障行動(dong)(dong)”，等等。據(ju)公(gong)開(kai)數據(ju)顯示，2021年(nian)以(yi)來，全(quan)(quan)(quan)國已發(fa)展(zhan)新就(jiu)業(ye)形態勞(lao)(lao)(lao)動(dong)(dong)者(zhe)工(gong)(gong)會(hui)會(hui)員1227萬人；已有9家頭部平臺(tai)企業(ye)建立了(le)職工(gong)(gong)代表大會(hui)制(zhi)度，涉及勞(lao)(lao)(lao)動(dong)(dong)者(zhe)約(yue)4000萬人。